What do shop managers do in their job?
Shopmanagers' roles vary depending on the retailer and the sector. For example, a shop manager of a small newsagent's shop has a different role to a shop manager for a large electrical store. Essentially however, shop managerslead and motivate team members to deliver a range of retail functions and services to customers in line with company goals. This varies depending upon the size of the business, the sector and what your retail organisation wants you to do.
Versatility is therefore often highly desirable, and it is sometimes essential.
Typical responsibilities of the job include:
|• Management||• Organisation|
|• Administration||• Stock keeping|
|• Cash management||• Recruitment|
|• Training||• Customer relations|
|• Shop/store displays||• Customer services|
What other skills does a shop manager need?
|• They need to be organised|
|• They need to be able to motivate teams/staff|
|• They should be team players|
|• They should be able to delegate and prioritise|
|• They should be familiar with the products that the company is offering|
|• They should be numerate|
|• Ability to work flexible hours maybe required|
|• The ability to work weekends is often a requirement|
|• You should be able to work under pressure|
|• Customer focused||• Organised|
|• Enthusiastic||• Detail-focussed|
|• Reliable||• IT literate|
|• A degree is not usually required but it can help|
|• Minimum requirements are usually good school grades.|
|• A Levels may also be useful.|
Jobs which overlap with that of shop manager include retail assistant manager, sales manager.