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Shop Assistant Job Description

What do shop assistants do in their job?

Shop assistants working in shops of all sizes and shapes, and in all sectors. For example, small shoe shops and a large multinational supermarkets. Shop assistants help to support managers and other team members when it comes to delivering a range of shop functions and services. This may vary depending upon the size of the shop, the sector and what your shop manager wants you to do.

If you are versatile therefore this can help.

Typical responsibilities of the job include:

Keeping the shop tidy Taking payments
Stock keeping Cash handling
POS Sales
Shop/store displays Customer services


What other skills does a shop assistant need?

They need to be organised
They should also be customer-friendly with good people skills
They should be able to work to instructions
They should also be team players as you may work in team
They should be familiar with the products that their company is offering
They should be numerate
Ability to work flexible hours maybe required and especially at weekends
You should be able to work under pressure

Other skills
Customer focusedOrganised
ReliableIT literate


A degree is not usually required but it can help
Minimum requirements are usually good school grades.
A Levels may also be useful.

Jobs which overlap with that of shop manager include retail assistant manager, sales manager.