What do retail assistants do in their job?
Retail assistants' roles vary depending on the sector and the retailer. For example, retail assistant in a shoe shop has a different role to a retail assistant for a large supermarket. Essentially however, retail assistants support managers and other team members to deliver a range of retail functions and services to customers. Exactly what this entails really depends upon the size of the business, the sector and what your particular company wants you to do.
Versatility is therefore often highly desirable, andis sometimes essential.
Typical responsibilities of the job include:
|• Stock keeping||• Cash handling|
|• Cashier/POS work||• Sales|
|• Customer relations||• Shop/store displays|
|• Customer services|
What other skills does a retail assistantneed?
|• They need to be organised|
|• They need to be able to be customer-friendly|
|• They should be team players|
|• They should be able to work to instructions|
|• They should be familiar with the products that the company is offering|
|• They should be numerate|
|• Ability to work flexible hours maybe required|
|• The ability to work weekends is often a requirement|
|• You should be able to work under pressure|
|• Customer focused||• Organised|
|• Enthusiastic||• Detail-focussed|
|• Reliable||• Versatile|
|• IT literate||• Driving (as you may be mobile)|
|• A degree is not usually required.|
|• Minimum requirements are usually good school grades.|
|• A Levels may also be useful.|
Jobs which overlap with that of retail assistant include retail manager, sales assistant.