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Retail Assistant Job Description

What do retail assistants do in their job?

Retail assistants' roles vary depending on the sector and the retailer. For example, retail assistant in a shoe shop has a different role to a retail assistant for a large supermarket. Essentially however, retail assistants support managers and other team members to deliver a range of retail functions and services to customers. Exactly what this entails really depends upon the size of the business, the sector and what your particular company wants you to do.

Versatility is therefore often highly desirable, andis sometimes essential.

Typical responsibilities of the job include:

Stock keeping Cash handling
Cashier/POS work Sales
Customer relations Shop/store displays
Customer services


What other skills does a retail assistantneed?

They need to be organised
They need to be able to be customer-friendly
They should be team players
They should be able to work to instructions
They should be familiar with the products that the company is offering
They should be numerate
Ability to work flexible hours maybe required
The ability to work weekends is often a requirement
You should be able to work under pressure

Other skills
Customer focusedOrganised
IT literateDriving (as you may be mobile)


A degree is not usually required.
Minimum requirements are usually good school grades.
A Levels may also be useful.

Jobs which overlap with that of retail assistant include retail manager, sales assistant.