What do PAs do?
Personal assistants (commonly known as PAs) have varied administration/clerical responsibilities including telephone/email correspondence, managing diaries, secretarial duties, travel arrangements, making appointments, planning/scheduling/organising meetings, taking minutes, writing reports/memos/letters, filing documentation, updating policies and updating database systems. PAs should be well-presented, have good people skills as well as good oral and written communication skills. They should also be very organised, numerate and IT literate with MS Word, MS Office and office system experience. PAs may also be required to maintain contact lists, book travel/trips/hotels, liaise with clients help support managers and ensure the smooth day-to-day office operations.
Roles that overlap include secretary and executive administrative assistant.
Typically, PAs are:
|• IT literate|
|• Good communicators|
|• Good time managers|
|• A degree is desirable but is not always required.|
|• Minimum requirements are usually good school grades.|
|• Professional qualifications such as secretarial training can be advantageous|