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IT Manager Job Description

What do IT managers do in their job?

IT managers' roles vary depending on the job, the sector and the size of your company. For example, depending on what your company wants from you it could be a general hands-on role, a project management role, managing an IT department within a larger organisation or alternatively managing a broader range of IT functions for a start-up or a SME.

Essentially however, IT managers lead and motivate team members to deliver a range of information technology products, functions and/or services to businesses or customers in line with company goals. Exactly what this involves varies depending upon the size of the business, the sector and what your organisation wants you to do.

Versatility is therefore often required.

Typical responsibilities of the job include:

Management Organisation
Administration Methodologies
Project/program management Recruitment
Training Customer relations
Requirements gathering


What other skills does an IT manager need?

They need to be organised
They need to be able to motivate teams/staff
They should be team players
They should be able to delegate and prioritise
They should be familiar with the IT products or services that their the company is offering
They should be numerate
Ability to work flexible hours maybe required
On-call or off-site work may be required, so you should be adaptable
You should be able to work under pressure

Other skills
Customer focusedAnalytical
Advanced IT skills


A degree is helpful but is not always required.
Relevant professional qualifications such as PRINCE2, ITIL etc can be beneficial.

Jobs which overlap with that of IT manager include IT programmer, project manager.