What do executive assistants do?
Personal assistants (commonly known as EAs) have similar duties to PA, but usually with more responsibility and input including potentially more interactions with senior level stakeholders and customers.
Executive assistants need to be versatile. They usually have varied administration/clerical responsibilities including telephone/email correspondence, managing diaries, making travel arrangements, organising appointments, planning/scheduling/organising meetings, taking minutes, writing reports/memos/letters, filing documentation, updating policies and updating database systems. Executive assistants should be well-presented, have good people skills as well as good oral and written communication skills. Good executive assistants couple to play a part in building customer/ stakeholder relations.
They tend to be very organised, numerate and IT literate with MS Word, MS Office and office system experience. Executive assistants may also be required to maintain contact lists, book travel/trips/hotels, liaise with clients help support executives/directors and organise itineraries for directors/executives.
Roles that overlap include secretary and personal administrative assistant.
Typically, executive assistants are:
|• IT literate|
|• Good time managers|
|• A degree is desirable but is not always required.|
|• Minimum requirements are usually good school grades|
|• Professional qualifications such as secretarial training can be advantageous|