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Care Manager Job Description

What do care managers do in their job?

Care managers' roles involve managing teams to look after people in need. This can include children, the elderly, the sick and those with mental and physical disabilities. As care work is very demanding care managers should recruit and train staff to ensure sensitivity, empathy, tact, discretion, and diplomacy.

As care work can involve anything from helping people with difficulties across a range of tasks from helping with meals to bathing and going to the toilet care assistants generally need to be prepared for various possible eventualities including sickness, behavioural issues and bereavements.

Typical responsibilities of the job include:

People skills Administration
IT Training


What other skills does a care manager need?

They need to be organised
They need to be able to be people-friendly
They should be team players
They should be familiar with the issues facing people in their care
Ability to work flexible hours maybe required
The ability to work weekends is often a requirement
You should be able to work under pressure

Other skills
Enthusiastic- Detail-focussed
Reliable- IT literate
IT literate


A degree is not usually required.
Minimum requirements are usually good school grades.
A Levels may also be useful but often not essential.
Relevant NVQs may be advantageous

Jobs which overlap with that of care manager include care assistant.