What do administrative assistants do?
Administrative assistants are key to the smooth running of many organisations. They can be expected to perform a range of functions including preparing company documentation, liaising with clients, managing payroll systems, updating financial records and dealing with general enquiries.
Administrative assistants need to be versatile. They usually have varied administration and clerical responsibilities including managing telephone or email correspondence, updating manager/executive diaries, booking travel, taking minutes, writing reports/memos/letters, bookkeeping and updating database systems. Administrative assistants should be well-presented, have good people skills as well as good oral and written communication skills as they will play a part in building customer/ stakeholder relations.
They tend to be very organised, numerate and IT literate with MS Word, MS Office and office system experience. Administrative assistants may also be required to maintain contact lists, book travel/trips/hotels, liaise with clients help support executives/directors and organise itineraries for directors/executives.
Roles that overlap include administrator and administrative services assistant.
Typically, administrative assistants are:
|• Reliable||• Versatile|
|• Organised||• Presentable|
|• IT literate||• Good communicators|
|• Good time managers|
|• A degree is desirable but is not always required|
|• Minimum requirements are usually good school grades|
|• Professional qualifications such as secretarial training can be advantageous|
|• Some roles require a second language|